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AP Electric Reviews - 734 Reviews - 9.0/10

Nov 29, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 661 - 680 of 734

Frank

Site Experience Feedback

Dec 29, 2023

Excellent website.found what I needed quickly.


Post-Delivery Feedback

Jan 19, 2024

It showed up on time and everything was in the box.

Ricky0677

Site Experience Feedback

Jan 18, 2024

Pleasant experience

Sawdoff

Site Experience Feedback

Jan 18, 2024

Everything went great as usual.

WW

Site Experience Feedback

Jan 18, 2024

Best Service.

First purchase

Site Experience Feedback

Jan 18, 2024

So far so good, will see when it arrives

Deal

Site Experience Feedback

Jan 17, 2024

Website easy and simple to use ๐Ÿ‘

Tsial

Site Experience Feedback

Jan 16, 2024

Easy

Blue

Site Experience Feedback

Jan 16, 2024

Good

Dylan

Site Experience Feedback

Jan 15, 2024

Estimated shipping date changed significantly from 4-5 days ago, other than that nice.

Booman

Site Experience Feedback

Jan 15, 2024

Wish the item pictures were better

Online Shopper

Site Experience Feedback

Jan 15, 2024

The agent was very helpful.

Bob

Site Experience Feedback

Jan 14, 2024

Good experience

Nick

Site Experience Feedback

Jan 12, 2024

the generator we purchased, (24kw) works well, and I just ordered the cold weather pack.

Alan

Site Experience Feedback

Jan 11, 2024

It was good

L

Site Experience Feedback

Jan 10, 2024

Easy to choose products

Jannell

Site Experience Feedback

Jan 10, 2024

Simple to use. Jannel is a big help

Jim

Site Experience Feedback

Dec 23, 2023

Good experience


Post-Delivery Feedback

Jan 09, 2024

Very good purchase experience

AP

Site Experience Feedback

Jan 09, 2024

Had questions about timing of the free shipping. Called a spoke with Mike. He answered my questions and told me how to direct the online purchase to him in order to try to expedite the order. He didn't have to do that, and that is appreciated. :)

Hank

Site Experience Feedback

Jan 08, 2024

Spoke with John and he was very helpful, ordered a 26 KW generator with several accessories and purchase was simple.

Bartman

Site Experience Feedback

Jan 07, 2024

You beat Amazon they did not have this item I was looking for.