AP Electric Reviews - 734 Reviews - 9.0/10
AP Electric Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 88% |
Neutral | 10% | 9% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for AP Electric
Showing 641 - 660 of 734
SB
Site Experience Feedback
Jan 30, 2024
It was easy and user friendly. I do think if you are not 100% sure what you are looking for it can be overwhelming.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Redsledcali
Site Experience Feedback
Jan 29, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Johnny B Good
Site Experience Feedback
Jan 29, 2024
It was great. fast, effective and no surprises.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bell
Site Experience Feedback
Jan 29, 2024
Seems like a nice company, first order and haven't received yet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Jan 28, 2024
They always come thru.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Site Experience Feedback
Jan 12, 2024
Very quick and easy process to order what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy Senior
Site Experience Feedback
Jan 18, 2024
I called to find out part numbers for our Kohler generator. The young man that answered, John, was extremely courteous. I know nothing about parts, and he happily spent a great deal of time finding what I needed. His voice tone was friendly; sadly, often people convey irritation or make a customer feel like she is a nuisance. He didn't :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kristin
Post-Delivery Feedback
Jan 27, 2024
I call AP Electric and spoke with Mike. I was troubleshooting our Kohler 30 kw liquid-cooled propane generator. It was shutting off with a warning about low coolant. Mike gave me experienced feedback, so I bought the coolant sensor needed to resolve the issue. I’ll do business with these folks again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jon from Michigan
Site Experience Feedback
Jan 17, 2024
Fast and easy, called to confirm availability and spoke with someone friendly and knowledgeable over the phone.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jon from Michigan
Post-Delivery Feedback
Jan 27, 2024
Easy and quick
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
LUCE
Site Experience Feedback
Jan 26, 2024
TOOK A WHILE TO EDIT MY ADDRESS BUT OTHER THAT TAHT WENT WELL
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TechChuck
Site Experience Feedback
Jan 26, 2024
It is very easy to locate and purchase the parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eli
Site Experience Feedback
Jan 25, 2024
Website was easy to manuever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ice
Site Experience Feedback
Jan 25, 2024
I have been searching for a standby generator for some time and this site had the best price and exactly what I wanted. The ordering process was easy and straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AP knows their stock
Site Experience Feedback
Jan 10, 2024
The site is very easy to navigate. Great site with information, hey product is in stock!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AP knows their stock
Post-Delivery Feedback
Jan 25, 2024
I hate that I am hounded BY BIZRATE to answer these Surveys... I wish these companies would stop using BIZRATE
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Juli
Site Experience Feedback
Jan 24, 2024
this is the only place i find the product and a good price
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 24, 2024
Order form was very clear, except for the question about "Liftgate"--Terminology unknown to me...
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jw
Site Experience Feedback
Jan 23, 2024
It was easy website
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
T
Site Experience Feedback
Jan 23, 2024
John answered my questions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HappyCustomer
Site Experience Feedback
Jan 20, 2024
The main factors in ordering the product were the technical help I received from the electronics department (Marc), the pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wws72165
Site Experience Feedback
Jan 19, 2024
Have not received product but so far customer service has been very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »