Home > Electronics > AP Electric

AP Electric Reviews - 734 Reviews - 9.0/10

Nov 29, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 641 - 660 of 734

SB

Site Experience Feedback

Jan 30, 2024

It was easy and user friendly. I do think if you are not 100% sure what you are looking for it can be overwhelming.

Redsledcali

Site Experience Feedback

Jan 29, 2024

good

Johnny B Good

Site Experience Feedback

Jan 29, 2024

It was great. fast, effective and no surprises.

Bell

Site Experience Feedback

Jan 29, 2024

Seems like a nice company, first order and haven't received yet

Mike

Site Experience Feedback

Jan 28, 2024

They always come thru.

Rich

Site Experience Feedback

Jan 12, 2024

Very quick and easy process to order what I needed.

Happy Senior

Site Experience Feedback

Jan 18, 2024

I called to find out part numbers for our Kohler generator. The young man that answered, John, was extremely courteous. I know nothing about parts, and he happily spent a great deal of time finding what I needed. His voice tone was friendly; sadly, often people convey irritation or make a customer feel like she is a nuisance. He didn't :)

Kristin

Post-Delivery Feedback

Jan 27, 2024

I call AP Electric and spoke with Mike. I was troubleshooting our Kohler 30 kw liquid-cooled propane generator. It was shutting off with a warning about low coolant. Mike gave me experienced feedback, so I bought the coolant sensor needed to resolve the issue. I’ll do business with these folks again.

Jon from Michigan

Site Experience Feedback

Jan 17, 2024

Fast and easy, called to confirm availability and spoke with someone friendly and knowledgeable over the phone.


Post-Delivery Feedback

Jan 27, 2024

Easy and quick

LUCE

Site Experience Feedback

Jan 26, 2024

TOOK A WHILE TO EDIT MY ADDRESS BUT OTHER THAT TAHT WENT WELL

TechChuck

Site Experience Feedback

Jan 26, 2024

It is very easy to locate and purchase the parts.

Eli

Site Experience Feedback

Jan 25, 2024

Website was easy to manuever.

Ice

Site Experience Feedback

Jan 25, 2024

I have been searching for a standby generator for some time and this site had the best price and exactly what I wanted. The ordering process was easy and straight forward.

AP knows their stock

Site Experience Feedback

Jan 10, 2024

The site is very easy to navigate. Great site with information, hey product is in stock!!


Post-Delivery Feedback

Jan 25, 2024

I hate that I am hounded BY BIZRATE to answer these Surveys... I wish these companies would stop using BIZRATE

Juli

Site Experience Feedback

Jan 24, 2024

this is the only place i find the product and a good price

Online Shopper

Site Experience Feedback

Jan 24, 2024

Order form was very clear, except for the question about "Liftgate"--Terminology unknown to me...

Jw

Site Experience Feedback

Jan 23, 2024

It was easy website

T

Site Experience Feedback

Jan 23, 2024

John answered my questions

HappyCustomer

Site Experience Feedback

Jan 20, 2024

The main factors in ordering the product were the technical help I received from the electronics department (Marc), the pricing.

wws72165

Site Experience Feedback

Jan 19, 2024

Have not received product but so far customer service has been very helpful