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AP Electric Reviews - 734 Reviews - 9.0/10

Nov 29, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 621 - 640 of 734

Dave

Site Experience Feedback

Jan 23, 2024

easy to use site. low prices.

N/A

Site Experience Feedback

Jan 25, 2024

N/A


Post-Delivery Feedback

Feb 08, 2024

This is the second time I have purchased a complete generator and transfer switch from AP generators. Just as happy this time as the first. A very easy company to deal with. Thanks to John and I think Mark or Mike in Customer Support.

Billy bob

Site Experience Feedback

Feb 08, 2024

Good experience. No details.

Power

Site Experience Feedback

Feb 08, 2024

All good

BuccaneerPaul

Post-Delivery Feedback

Feb 08, 2024

Great product. Great price.

Jon

Site Experience Feedback

Feb 07, 2024

Always a pleasure to deal with...especially when time is important!

Bill

Site Experience Feedback

Feb 07, 2024

Good

MotownMan

Site Experience Feedback

Feb 06, 2024

great job

napa185

Post-Delivery Feedback

Feb 06, 2024

Just as expected and on time

Alleycat

Site Experience Feedback

Feb 05, 2024

I wish you sold generators oil separately. No biggie though.

MmmKay

Site Experience Feedback

Feb 05, 2024

Easy to navigate site. Clear description of parts ordered. Unclear how long free shipping takes. Would like to know average free shipping times when selecting shipping options.

cgajewski

Site Experience Feedback

Feb 05, 2024

Transaction went smooth, hopefully the product arrives in a timely manner

millertime

Site Experience Feedback

Feb 04, 2024

Has the items I needed ready to ship

Iris

Site Experience Feedback

Feb 03, 2024

Website is clearly understood if you know the model numbers of the equipment you have.

Ramboo

Post-Delivery Feedback

Feb 01, 2024

Was satisfied with the process and delivered date

Depcharge

Site Experience Feedback

Jan 31, 2024

No issues

Ty

Site Experience Feedback

Jan 31, 2024

Easy to use

Doug

Site Experience Feedback

Jan 20, 2024

Site is extremely easy to navigate. I pulled up my generator and it listed all recommended parts. Awesome!


Post-Delivery Feedback

Jan 31, 2024

Great experience very easy to find the parts I needed’

Brian

Site Experience Feedback

Jan 31, 2024

I was looking for a Generac Standby Generator and this site was the cheapest

brad

Site Experience Feedback

Jan 30, 2024

good