AP Electric Reviews - 734 Reviews - 9.0/10
AP Electric Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 88% |
Neutral | 10% | 9% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for AP Electric
Showing 561 - 580 of 734
Rocky
Site Experience Feedback
Mar 04, 2024
So far everything is good !
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jim M
Site Experience Feedback
Mar 04, 2024
Overall the website was easy to navigate. The only challenge was that I am tax exempt in texas for farm use and I had to call in and submit the documentation for the tax exemption.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim M
Post-Delivery Feedback
Mar 21, 2024
I originally ordered another item and the item had been discontinued. They suggested an alternative item which worked well for me needs.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Adam
Site Experience Feedback
Mar 04, 2024
Easy to use.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mel
Site Experience Feedback
Mar 07, 2024
Friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tshaw
Site Experience Feedback
Mar 20, 2024
Great site, easy to navigate easy check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jeff
Site Experience Feedback
Mar 19, 2024
Great site and easy to use!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 28, 2024
It would be nice to know if the item is in stock or if you have to get it from the factory.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Dan
Post-Delivery Feedback
Mar 18, 2024
I ordered a 26 kw and the front panel and back panel was damaged.Customer service was great they ship parts quickly Thanks again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jameaux
Site Experience Feedback
Mar 07, 2024
Mike was extremely helpful and answered all my questions
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jameaux
Post-Delivery Feedback
Mar 18, 2024
When I contacted customer service, Mike was extremely helpful and answered all my questions. When I called again about a shipping issue Mike transferred me to McKayla, whom I left two recorded messages for and never got a return call. I resolved the issue myself locally by reaching out to the local shipping company office.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
bucky
Site Experience Feedback
Mar 18, 2024
very good help from Tim
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drew
Site Experience Feedback
Mar 08, 2024
Great experience talked with ext 230 was very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drew
Post-Delivery Feedback
Mar 18, 2024
Great service order arrived on time good experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dustin
Site Experience Feedback
Mar 17, 2024
It was quick and easy to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KT
Site Experience Feedback
Mar 04, 2024
great site so easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KT
Post-Delivery Feedback
Mar 17, 2024
Order came really fast, in stocks we'll packed I've ordered from them many times always been a great experience
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
john
Post-Delivery Feedback
Mar 17, 2024
everything was great already talked to a friend who already purchased a generator from you last year
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Chase Power
Site Experience Feedback
Mar 15, 2024
easy to work with and informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Mar 15, 2024
I am a returning customer and everything went smoothly, as always
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Site Experience Feedback
Mar 04, 2024
The price of the kit is too much
- Overall Rating: 4
- Would Shop Here Again: 2
- Likelihood To Recommend: 4
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 14, 2024
Good no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dr. G
Post-Delivery Feedback
Mar 14, 2024
Easy ordering process with knowledgeable staff.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 14, 2024
Very easy to use and get arond
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »