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AP Electric Reviews - 734 Reviews - 9.0/10

Nov 29, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 561 - 580 of 734

Rocky

Site Experience Feedback

Mar 04, 2024

So far everything is good !

Jim M

Site Experience Feedback

Mar 04, 2024

Overall the website was easy to navigate. The only challenge was that I am tax exempt in texas for farm use and I had to call in and submit the documentation for the tax exemption.


Post-Delivery Feedback

Mar 21, 2024

I originally ordered another item and the item had been discontinued. They suggested an alternative item which worked well for me needs.

Adam

Site Experience Feedback

Mar 04, 2024

Easy to use.

Mel

Site Experience Feedback

Mar 07, 2024

Friendly

Tshaw

Site Experience Feedback

Mar 20, 2024

Great site, easy to navigate easy check out

Jeff

Site Experience Feedback

Mar 19, 2024

Great site and easy to use!

Online Shopper

Site Experience Feedback

Feb 28, 2024

It would be nice to know if the item is in stock or if you have to get it from the factory.

Dan

Post-Delivery Feedback

Mar 18, 2024

I ordered a 26 kw and the front panel and back panel was damaged.Customer service was great they ship parts quickly Thanks again

Jameaux

Site Experience Feedback

Mar 07, 2024

Mike was extremely helpful and answered all my questions


Post-Delivery Feedback

Mar 18, 2024

When I contacted customer service, Mike was extremely helpful and answered all my questions. When I called again about a shipping issue Mike transferred me to McKayla, whom I left two recorded messages for and never got a return call. I resolved the issue myself locally by reaching out to the local shipping company office.

bucky

Site Experience Feedback

Mar 18, 2024

very good help from Tim

Drew

Site Experience Feedback

Mar 08, 2024

Great experience talked with ext 230 was very helpful


Post-Delivery Feedback

Mar 18, 2024

Great service order arrived on time good experience

Dustin

Site Experience Feedback

Mar 17, 2024

It was quick and easy to understand

KT

Site Experience Feedback

Mar 04, 2024

great site so easy to use.


Post-Delivery Feedback

Mar 17, 2024

Order came really fast, in stocks we'll packed I've ordered from them many times always been a great experience

john

Post-Delivery Feedback

Mar 17, 2024

everything was great already talked to a friend who already purchased a generator from you last year

Chase Power

Site Experience Feedback

Mar 15, 2024

easy to work with and informative

Mike

Site Experience Feedback

Mar 15, 2024

I am a returning customer and everything went smoothly, as always

Rob

Site Experience Feedback

Mar 04, 2024

The price of the kit is too much

Online Shopper

Site Experience Feedback

Mar 14, 2024

Good no complaints

Dr. G

Post-Delivery Feedback

Mar 14, 2024

Easy ordering process with knowledgeable staff.

Online Shopper

Site Experience Feedback

Mar 14, 2024

Very easy to use and get arond