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AP Electric Reviews - 734 Reviews - 9.0/10

Nov 29, 2024
AP ELECTRIC provides online generator sales. It offers a complete range of power solutions from Generac, Briggs & Stratton, and Kohler models. It carries all types of residential, commercial, and industrial generators fueled by diesel, gasoline, natural gas, or propane. It allows free shipping, accessory discounts, and flexible financing options if needed.

AP Electric Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.0 /10
Product Selection9.5 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery8.6 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%88%

Neutral

10%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

9.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for AP Electric

Showing 541 - 560 of 734

MattyVee

Site Experience Feedback

Apr 09, 2024

Great company to order from. Quick and large selection.

kjschofield

Site Experience Feedback

Apr 08, 2024

All good

Salmon78

Site Experience Feedback

Apr 08, 2024

Deluxe

Andy

Post-Delivery Feedback

Apr 08, 2024

Placed my order And it did not come in time. They said they would not deliver it unless they Got a $150.00 more. This is unacceptable.

sparky

Site Experience Feedback

Apr 07, 2024

Item in stock. Easy to select and order. I appreciate free shipping

Backup power

Site Experience Feedback

Mar 31, 2024

Found the oil change kit in stock for my gen set, at a reasonable price.

JSpelling

Site Experience Feedback

Apr 04, 2024

Perfect

Bill

Site Experience Feedback

Mar 27, 2024

Marc Mancuso set me up a quote to purchase needed item. Purchase went very smooth


Post-Delivery Feedback

Apr 04, 2024

Sales Engineer Marc was very accomadating when locating my needed part. Sent me pics of the needed part to verify it was correct. Customer service like this is hard to come by in this day and age!

Fish

Site Experience Feedback

Apr 04, 2024

Website is very user-friendly.

Online Shopper

Site Experience Feedback

Apr 03, 2024

Great

Online Shopper

Site Experience Feedback

Apr 03, 2024

EVERYTHING GOOD

Josh

Site Experience Feedback

Apr 01, 2024

Appreciate the layout and ease of finding and purchasing what I need. Notably, last time I bought a generator, I had to pay extra shipping. Although not unexpected, it would have been great to resolve before the purchase.

Bobby

Site Experience Feedback

Mar 29, 2024

Great service and Jannel was excellent

Willow

Site Experience Feedback

Feb 15, 2024

Customer Service was great. Very helpful.


Post-Delivery Feedback

Mar 28, 2024

The person who helped us with this order was very knowledgeable and helpful. The generator will not be installed until late this fall or early spring 2025.

Gallegos Generator

Site Experience Feedback

Mar 28, 2024

easy to locate parts

CW

Site Experience Feedback

Mar 28, 2024

Easy to get info from John.

Online Shopper

Site Experience Feedback

Mar 10, 2024

First order - so far, quite satisfied.

Electric Man

Site Experience Feedback

Mar 27, 2024

Easy to navigate and place my order

Marianne Glass

Site Experience Feedback

Mar 07, 2024

I ordered maintence kit A054H068 for my Cummins Home Generator last year. My total was $62.65 (Order #418171) After only 1 year, my price today is $106.60 (Order #439092). THIS IS A 58 PERCENT INCREASE!! I find this outrageous and would like an explanation.


Post-Delivery Feedback

Mar 24, 2024

I ordered a tune-up kit for my whole house generator last year. It costs $60. This year when I pressed reorder, the kit went up in price 59%. This is an unacceptable increase. I realize we live in a "Biden world" of unprecedent inflation, but this rate is over and above that level. I have already submitted my displeasure about this matter on a previous survey and no one replied. I guess AP does not hear their customers or care so I do not plan to buy next year. I know my business does not impact your profits, but I'm taking it elsewhere.

Andy

Site Experience Feedback

Mar 22, 2024

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!