AP Electric Reviews - 734 Reviews - 9.0/10
AP Electric Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 88% |
Neutral | 10% | 9% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
9.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for AP Electric
Showing 541 - 560 of 734
MattyVee
Site Experience Feedback
Apr 09, 2024
Great company to order from. Quick and large selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kjschofield
Site Experience Feedback
Apr 08, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Salmon78
Site Experience Feedback
Apr 08, 2024
Deluxe
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy
Post-Delivery Feedback
Apr 08, 2024
Placed my order And it did not come in time. They said they would not deliver it unless they Got a $150.00 more. This is unacceptable.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 9
- Full ratings for this review »
sparky
Site Experience Feedback
Apr 07, 2024
Item in stock. Easy to select and order. I appreciate free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Backup power
Site Experience Feedback
Mar 31, 2024
Found the oil change kit in stock for my gen set, at a reasonable price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JSpelling
Site Experience Feedback
Apr 04, 2024
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Site Experience Feedback
Mar 27, 2024
Marc Mancuso set me up a quote to purchase needed item. Purchase went very smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Post-Delivery Feedback
Apr 04, 2024
Sales Engineer Marc was very accomadating when locating my needed part. Sent me pics of the needed part to verify it was correct. Customer service like this is hard to come by in this day and age!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Fish
Site Experience Feedback
Apr 04, 2024
Website is very user-friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 03, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 03, 2024
EVERYTHING GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Josh
Site Experience Feedback
Apr 01, 2024
Appreciate the layout and ease of finding and purchasing what I need. Notably, last time I bought a generator, I had to pay extra shipping. Although not unexpected, it would have been great to resolve before the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bobby
Site Experience Feedback
Mar 29, 2024
Great service and Jannel was excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Willow
Site Experience Feedback
Feb 15, 2024
Customer Service was great. Very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Willow
Post-Delivery Feedback
Mar 28, 2024
The person who helped us with this order was very knowledgeable and helpful. The generator will not be installed until late this fall or early spring 2025.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Gallegos Generator
Site Experience Feedback
Mar 28, 2024
easy to locate parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CW
Site Experience Feedback
Mar 28, 2024
Easy to get info from John.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 10, 2024
First order - so far, quite satisfied.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Electric Man
Site Experience Feedback
Mar 27, 2024
Easy to navigate and place my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marianne Glass
Site Experience Feedback
Mar 07, 2024
I ordered maintence kit A054H068 for my Cummins Home Generator last year. My total was $62.65 (Order #418171) After only 1 year, my price today is $106.60 (Order #439092). THIS IS A 58 PERCENT INCREASE!! I find this outrageous and would like an explanation.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Marianne Glass
Post-Delivery Feedback
Mar 24, 2024
I ordered a tune-up kit for my whole house generator last year. It costs $60. This year when I pressed reorder, the kit went up in price 59%. This is an unacceptable increase. I realize we live in a "Biden world" of unprecedent inflation, but this rate is over and above that level. I have already submitted my displeasure about this matter on a previous survey and no one replied. I guess AP does not hear their customers or care so I do not plan to buy next year. I know my business does not impact your profits, but I'm taking it elsewhere.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Andy
Site Experience Feedback
Mar 22, 2024
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »