Ancient Infusions Reviews - 145 Reviews - 9.8/10
Ancient Infusions Rating
Overall Satisfaction | 9.8 /10 |
---|---|
Would Shop Here Again | 9.9 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.8 /10 |
Ease of Finding | 9.9 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.8out of 10
Would Shop Here Again:
9.9out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 94% | 92% |
Neutral | 6% | 8% |
Negative | 0% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.8 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.7 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Ancient Infusions
Showing 1 - 20 of 145
None
Site Experience Feedback
Jan 03, 2025
Website was easy to navigate and the items had a clear explanation for using the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ladij
Site Experience Feedback
Dec 25, 2024
I really like the scents that you have & I will be shopping more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ladij
Post-Delivery Feedback
Jan 02, 2025
It's a nice experience & the product smell so good, keep up the good work! Happy New Year!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 26, 2024
Yes I told family and friends about your products.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Hank
Site Experience Feedback
Dec 23, 2024
It arrived timely and properly packaged. Product is unique and hard to find
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
curt
Site Experience Feedback
Dec 18, 2024
love it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 18, 2024
Ancient Infusions moisturizes my skin and makes it radiant.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Tess
Site Experience Feedback
Dec 09, 2024
Website was easy to navigate with a good variety of affordable products.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tess
Post-Delivery Feedback
Dec 18, 2024
The necklace looks even better than I expected, with a more dainty pendant that looks really high quality in my opinion.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Jnusom
Post-Delivery Feedback
Dec 13, 2024
I have tried the mango butter in the mall but by checking out the website online I was able to see all the scents available.As well as all the other products offered. I know I will be spending a lot of money here cause I want to try them all.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
ladij
Site Experience Feedback
Dec 02, 2024
I like you have the nineteen inch peppermint incense, I love the smell
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ladij
Post-Delivery Feedback
Dec 13, 2024
I am glad I found you again, because I use to buy from you in the past & I really like your products, so here I am again! Thanks!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jennie G
Site Experience Feedback
Dec 12, 2024
Very good and fast
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Ronie Skywalker
Post-Delivery Feedback
Dec 08, 2024
The Shea butter hand lotion/paste is a great product and I loved it! My mother-in-law loved it as well and that's why I got 6 of them for my family... I really appreciate the hand written thank you note from you guys! I definitely will be buying from you guys again. Thank you so much, Ronie💖
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mayo
Site Experience Feedback
Dec 05, 2024
Been a customer for the past 5 years. Met them in the Cherry Hill Mall and have been a customer ever since. Love the products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 05, 2024
Great experience. I’ve shopped in person in Delaware. First time shopping online. Can’t wait for my items to arrive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jnusom
Site Experience Feedback
Dec 02, 2024
everything was easy to find and the site is very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tee
Site Experience Feedback
Nov 28, 2024
Easy and Breezy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A.Burks
Site Experience Feedback
Nov 16, 2024
I have purchased this product before in the mall Was upset they are no longer there so searched the product online. Absolutely love these products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A.Burks
Post-Delivery Feedback
Nov 26, 2024
I absolutely love these products. The shea butters have helped my skin and smell so good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Pleasant online ordering experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vun
Site Experience Feedback
Nov 20, 2024
Nice website design, easy to find what you want. My first product from Ancient i bought it in person in a mall and i fell in love with it so im here buying more
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LadyTg
Site Experience Feedback
Nov 05, 2024
I’ve purchased essential oils from the kiosk store in Christina Mall in Delaware and feel Lin love with the products I purchased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tori
Site Experience Feedback
Nov 02, 2024
Great experience. Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tori
Post-Delivery Feedback
Nov 13, 2024
It was great! Thank you
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »