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Ancient Infusions Reviews - 145 Reviews - 9.8/10

Jan 11, 2025
Ancient Infusions are into essential oils, gemstones, hand-dipped incense, healing crystals, special tinctures, and creams, which, in ancient times, were use to relieve people suffering from a wide range of illnesses, including anxiety, depression, and other behavioral disorders. Ancient Infusions Apothecary exists to bring this time-honored method of healing, using natural ingredients, back to the current world and society.

Ancient Infusions Rating

Rating
Overall Satisfaction9.8 /10
Would Shop Here Again9.9 /10
Likelihood to Recommend9.9 /10
Product Selection9.8 /10
Ease of Finding9.9 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.7 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.8out of 10


Would Shop Here Again:

 

9.9out of 10


Likelihood To Recommend:

 

9.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

94%92%

Neutral

6%8%

Negative

0%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.9 out of 10

Design of Site

Satisfaction with the look and design of the site

9.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.8 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.7 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Ancient Infusions

Showing 1 - 20 of 145

None

Site Experience Feedback

Jan 03, 2025

Website was easy to navigate and the items had a clear explanation for using the product.

ladij

Site Experience Feedback

Dec 25, 2024

I really like the scents that you have & I will be shopping more!


Post-Delivery Feedback

Jan 02, 2025

It's a nice experience & the product smell so good, keep up the good work! Happy New Year!

Online Shopper

Post-Delivery Feedback

Dec 26, 2024

Yes I told family and friends about your products.

Hank

Site Experience Feedback

Dec 23, 2024

It arrived timely and properly packaged. Product is unique and hard to find

curt

Site Experience Feedback

Dec 18, 2024

love it

Online Shopper

Post-Delivery Feedback

Dec 18, 2024

Ancient Infusions moisturizes my skin and makes it radiant.

Tess

Site Experience Feedback

Dec 09, 2024

Website was easy to navigate with a good variety of affordable products.


Post-Delivery Feedback

Dec 18, 2024

The necklace looks even better than I expected, with a more dainty pendant that looks really high quality in my opinion.

Jnusom

Post-Delivery Feedback

Dec 13, 2024

I have tried the mango butter in the mall but by checking out the website online I was able to see all the scents available.As well as all the other products offered. I know I will be spending a lot of money here cause I want to try them all.

ladij

Site Experience Feedback

Dec 02, 2024

I like you have the nineteen inch peppermint incense, I love the smell


Post-Delivery Feedback

Dec 13, 2024

I am glad I found you again, because I use to buy from you in the past & I really like your products, so here I am again! Thanks!

Jennie G

Site Experience Feedback

Dec 12, 2024

Very good and fast

Ronie Skywalker

Post-Delivery Feedback

Dec 08, 2024

The Shea butter hand lotion/paste is a great product and I loved it! My mother-in-law loved it as well and that's why I got 6 of them for my family... I really appreciate the hand written thank you note from you guys! I definitely will be buying from you guys again. Thank you so much, Ronie💖

Mayo

Site Experience Feedback

Dec 05, 2024

Been a customer for the past 5 years. Met them in the Cherry Hill Mall and have been a customer ever since. Love the products!

Online Shopper

Site Experience Feedback

Dec 05, 2024

Great experience. I’ve shopped in person in Delaware. First time shopping online. Can’t wait for my items to arrive.

jnusom

Site Experience Feedback

Dec 02, 2024

everything was easy to find and the site is very user friendly

Tee

Site Experience Feedback

Nov 28, 2024

Easy and Breezy

A.Burks

Site Experience Feedback

Nov 16, 2024

I have purchased this product before in the mall Was upset they are no longer there so searched the product online. Absolutely love these products.


Post-Delivery Feedback

Nov 26, 2024

I absolutely love these products. The shea butters have helped my skin and smell so good

Online Shopper

Site Experience Feedback

Nov 25, 2024

Pleasant online ordering experience.

Vun

Site Experience Feedback

Nov 20, 2024

Nice website design, easy to find what you want. My first product from Ancient i bought it in person in a mall and i fell in love with it so im here buying more

LadyTg

Site Experience Feedback

Nov 05, 2024

I’ve purchased essential oils from the kiosk store in Christina Mall in Delaware and feel Lin love with the products I purchased

Tori

Site Experience Feedback

Nov 02, 2024

Great experience. Easy to navigate


Post-Delivery Feedback

Nov 13, 2024

It was great! Thank you