American Musical Supply Reviews - 4,709 Post-Delivery Reviews - 9.6/10

Most Current Certification:

Jun 17, 2026

American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of in-stock musical supplies including guitars, keyboards, drums, recording equipment, and much more. Customers can order 24/7 online or by phone 8 am-12am EST along with fax or mail. AMS offers payment plans that allow buyers to spread payments over 3, 5, 8 and 12 months. AMS products come with a 45 day satisfaction guarantee and a lowest price guarantee. Site visitors can sign up for e-mail newsletters and monthly contests.

American Musical Supply Rating

Customer Certified

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Circle of Excellence

2025 Winner Platinum Circle of Excellence

22 years

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Post-Delivery Feedback - 4,709 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.7out of 10

Overall Rating	Past 3 Months	Past Month
Positive	93%	92%
Neutral	4%	4%
Negative	3%	4%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

8.8 out of 10

Site Experience Feedback - 18,565 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.7out of 10

Likelihood To Recommend:

9.7out of 10

Overall Rating	Past 3 Months	Past Month
Positive	91%	91%
Neutral	7%	7%
Negative	2%	2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

Recent Reviews for American Musical Supply

Showing 22201 - 22250 of 23,274

J
Post-Delivery Feedback
Jul 5, 2025
Initially ordered a Gibson Les Paul Standard 50’s Gold top with P90 pickups. Product was shipped from AMS speedily, but delayed on the carriers end (fed ex.) Package arrived and could clearly tell it had been soaking in water on one end. Opened the boxes and the guitars case was not latched within the box. Box was sealed, so bad gc on Gibsons end I imagine. Upon removing guitar there were several noticeable hairline cracks on the fretboard near fret markers. Immediately repackaged the guitar and emailed AMS with a request to exchange. Received a return label within a few hours. Dropped the guitar at a carrier facility and a few days later the replacement guitar arrived. Box was clearly in better shape this time. And upon inspection the replacement guitar is spotless and plays and sounds like a dream.
Overall Rating: 10
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 10
Full ratings for this review »
Randy
Site Experience Feedback
Jul 5, 2025
I had no problems
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Archers Dad
Site Experience Feedback
Jul 5, 2025
The overall experience is good. I would like a feature where I can add products of the same category to a list or table and view their features side by side.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Pastor Fernando
Site Experience Feedback
Jul 5, 2025
All is well. I have dire need of getting 4 ME-500's for my church. And I'll have them in 3 days. I Love, Honor and Respect this amazing company. I sincerely appreciate the staff and this companies ability to help so many of us achieve our desired goals with the best musical equipment in the world. Some of your competitors have lower rates and easier terms for larger expensive purchases. But AMS is always my #1 choice hands down. You All have come through for me as a Minister of Music, now a Senior Pastor/Founder and a Dad with amazing children that are musicians. Thanks so very much AMS! God Bless And Keep This Incredible Musical Institution that Helps Support and Supply Musicians Around the World.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Anthony
Site Experience Feedback
Jul 5, 2025
Am very happy with services
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
GMA Lil
Site Experience Feedback
Jul 5, 2025
Great, easy to use website.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Kike
Site Experience Feedback
Jul 5, 2025
It’s was not too bad!
Overall Rating: 10
Would Shop Here Again: 7
Likelihood To Recommend: 7
Full ratings for this review »
Elwood
Post-Delivery Feedback
Jul 5, 2025
After my long bout with my previously owned Adam Audio D3V's...well...in as much as I've enjoyed what a monster sound I've gotten out of them in the low end, there was some inherent problems, due to their size, dimensions & modest weight. I have a very odd work desk, in that despite the enormous size of itand while the rear shelving is long enough to accommodate any size monitors in terms of width....the depth is only 9 inches deep. While the Adam's were tiny enough for the desk, the tweeters not only came up short in terms of ear level, the waveguides were inadequate. Also...due to their light weight, my cat was knocking them off of my desk. Now....onto my new monitors, which are the KRK Kreate 5's(brand new to the market, for about 2 weeks...or so?.) Though they are entry level, they do share some characteristics with their mid-grade Rokit G5's(particularly with the HF drivers.) In fact, not only do the Kreate's have a frequency response of 40 kHz, they also have far superior waveguides(which is extraordinary, at this price point!) The mid range is represented quite well(which is typical of LF drivers of this size and although I was initially concerned about the LF specs on paper(which is at 58Hz)...I've come to find that the low end is quite adequate for mixing(at least this is my impression, since I've been breaking them in for the last hour or so.) The dimensions of the Kreate's are an absolute dream, for me....as they are only 8.5 inches deep, the tweeters sit right at ear level and the waveguides provide a vast & 3D-like sweet spot. Another little feature that could come in handy, is the built in Bluetooth! Initially....I thought the Kreate 5 were a tad overpriced for entry-level monitors($338.00), but fortunately...not only do they have a mid-grade sound IMO, I managed to find a retailer that is selling them for only $295.00 for the pair(namely a website called Gear4Music.) So...I contacted my usual retailer that price matches(AmericanMusicalSupply)... and they gave me the pair for just $290.00....which is a deal that is priceless, in today's current economic status! By the way....somehow I had missed this initially, but the Kreate's(in addition to Bluetooth)....also have an auto-standby on the same button as the Bluetooth...which explains the normal retail price(as monitors of this size & class, would normally go for $300.) Though I didn't quite break in these monitors with the recommended burn-in time of 30 hours...only about 3 hours...I managed to get a spot-on mix(as I tested my mix via my smartphone, running through my pair of KRK GoAux 3's and it sounded great! Actually....it seems a bit unfair to refer to the Kreate line as being entry-level(as from my experience with them thus far)...is that the only advantage to say...the Rokit 5 G5's, is that the G5's have a marginal amount of low end, more than the Kreate 5's(which is 54Hz...versus 58Hz.) Apart from that, the Rokit's have an LCD screen and an optional grill for the LF driver...but to me, these are trivial upgrades and considering the fact that the Kreate's have a considerable advantage in terms of HF frequency response & a much improved waveguide(over the Rokit G5's)...the Kreates are an incredible value and if one needs more low end, there's always the Kreate 8's! All things considered...the KRK Kreate 5's are the best monitor purchase I've ever made and I've had countless different brands, over the last 20 years!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Music4271
Site Experience Feedback
Jul 5, 2025
It was great
Overall Rating: 8
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 5, 2025
Ams is usually good on shipping but this last order just drug on for a couple of days, I contacted ams for some help but received none so my next purchase may be somewhere else.
Overall Rating: 6
Would Shop Here Again: 3
Likelihood To Recommend: N/A
On Time Delivery: 1
Customer Support: 5
Full ratings for this review »
"Tiz The Locsmith"
Site Experience Feedback
Jul 5, 2025
The process was relatively quick, and hassle free. With the exception of when you pick the payment plan option. When you click continue, a yellow warning pops up advising you to make sure all information is correct. I think it should DEFINITELY BE WORDED DIFFRENTLY. I read relativrly well. However, i thought i was doing something wrong, and that i couldmt move forward. So i kept going back. When, in reality the notice is simply asking you to make SURE all information is correct. Perhaps it should read "DOUBLE CHECK YOUR INFORMATION TP AVOID ERROR THAT COULD POTENTIALLY DELAY OR PREVENT SHIPP.ENT.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Gary
Site Experience Feedback
Jul 5, 2025
Have ordered from ams for probably 30 years. Always a good experience
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
Jim
Site Experience Feedback
Jul 5, 2025
For as long as I can remember,....always a great experience
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jose
Site Experience Feedback
Jul 5, 2025
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Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
bduck1
Post-Delivery Feedback
Jul 5, 2025
Everything about the purchase was good except-the merchandise was junk. Two pins fell out after minimal usage-had to pull parts out of holes with pliers. Cheap Chinese cables, I suspect
Overall Rating: 1
Would Shop Here Again: 5
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Nuffsed218
Site Experience Feedback
Jul 5, 2025
Always a great seamless process.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Another Bose L1Pro
Site Experience Feedback
Jul 5, 2025
The only reason I had to purchase another $2K+ speaker is because mine was stolen last night. Thankfully you guys offer payment plans, you're really saving the day.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Chris H
Site Experience Feedback
Jul 5, 2025
It was a great experience. Even more up to date since when I last used it. It had all my info, I checked out in less than 5 mins when I finally was ready.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
BAD JIMMY
Post-Delivery Feedback
Jul 5, 2025
Always a good experience
Overall Rating: 5
Would Shop Here Again: 5
Likelihood To Recommend: 5
On Time Delivery: 5
Customer Support: N/A
Full ratings for this review »
John
Site Experience Feedback
Jul 5, 2025
My experience was amazing!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 5, 2025
I love AMS n have spent over $30 k
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
Full ratings for this review »
The bomb
Site Experience Feedback
Jul 5, 2025
It was excellent.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
GG
Post-Delivery Feedback
Jul 5, 2025
The price was right, the shipping was prompt.
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: N/A
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 5, 2025
Great company I love shopping with them
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
cotto1
Site Experience Feedback
Jul 5, 2025
no bad, all good.
Overall Rating: 5
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Stixcreatur
Post-Delivery Feedback
Jul 5, 2025
Love these pedals
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Delta joe
Post-Delivery Feedback
Jul 5, 2025
The guitar was beautiful and shipping was really fast
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
D L
Post-Delivery Feedback
Jul 5, 2025
The speaker it self is fine , the only issues this an open box , which needs to be priced as open box item is missing the pole that holds speaker ,
Overall Rating: 5
Would Shop Here Again: 4
Likelihood To Recommend: 3
On Time Delivery: 10
Customer Support: 6
Full ratings for this review »
Drob
Post-Delivery Feedback
Jul 5, 2025
I meant to order the one with the battery,but this one sounds great
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Rudy
Post-Delivery Feedback
Jul 5, 2025
I am pleased with my purchase the quality met my expectations.
Overall Rating: 9
Would Shop Here Again: 7
Likelihood To Recommend: 7
On Time Delivery: 9
Customer Support: 8
Full ratings for this review »
Tony
Post-Delivery Feedback
Jul 5, 2025
My recent experience has been pretty consistent with all my other purchases on here. Great products, easy order and fast shipping. Thank you AMS for your payment program, without it a lot of the gear I have as a guitarist and recording engineer would have far more challenging to acquire.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 9
Customer Support: 8
Full ratings for this review »
Carlos
Post-Delivery Feedback
Jul 5, 2025
Great products I love AMS!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 5, 2025
love the pedal
Overall Rating: N/A
Would Shop Here Again: N/A
Likelihood To Recommend: N/A
On Time Delivery: N/A
Customer Support: N/A
Full ratings for this review »
Dave
Site Experience Feedback
Jul 5, 2025
everything was smooth and easy. Enjoyable buying experience.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
no
Post-Delivery Feedback
Jul 5, 2025
no
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: N/A
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
Tremlain
Site Experience Feedback
Jul 5, 2025
I enjoy shopping on your site. I would love to see more brands.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
DJJAndrade
Site Experience Feedback
Jul 4, 2025
I’ve ordered before and I needed an audio interface . Came straight to this site
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Wizard
Site Experience Feedback
Jul 4, 2025
Very easy to navigate and search/find what I want with relevant product info! Great checkout experience with a variety of shipping and payment options.
Overall Rating: 10
Would Shop Here Again: 8
Likelihood To Recommend: 10
Full ratings for this review »
Rio
Site Experience Feedback
Jul 4, 2025
Way to deal with much better than guitar center
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 9
Full ratings for this review »
Jay
Site Experience Feedback
Jul 4, 2025
Everything is great
Overall Rating: 10
Would Shop Here Again: 9
Likelihood To Recommend: 10
Full ratings for this review »
Musicmann77
Site Experience Feedback
Jul 4, 2025
I bout an Ibanez go .i was happy with the purchase
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Bewlz
Site Experience Feedback
Jul 4, 2025
Its great to be able to purchase music equipment on a payment plan!
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Blackfusion
Site Experience Feedback
Jul 4, 2025
It was great, did a search reviewed and made purchase
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 4, 2025
Simlle
Overall Rating: 8
Would Shop Here Again: 7
Likelihood To Recommend: 8
Full ratings for this review »
Alex
Site Experience Feedback
Jul 4, 2025
I loved the no credit check option
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Mau
Site Experience Feedback
Jul 4, 2025
I had a pretty good experience with the AMS website today. It was easy to find what I was looking for, and I really like how clean and organized everything is. The product pages had all the info I needed, and I appreciated being able to read reviews before making any decisions. Checkout was smooth too, and I like that there are flexible payment options—definitely a plus. Only a couple of things could’ve been better. Some pages took a little while to load, especially when I was using filters or switching between items. Also, the search didn’t always bring up exactly what I was looking for unless I typed in a really specific name or model. Overall though, it was a solid experience and I’d definitely shop here again.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
JRod
Post-Delivery Feedback
Jul 4, 2025
At first I was looking at a different Ibanez guitar. It was an rg series and the color of the guitar was mahogany oil. Unfortunately I didn't noticed that it was out of stock. I contacted customer service to change my payment method. That's when I got told that it was out of stock. The ordered was cancelled and I placed a different order for an Ibanez rg with a blue color. Not exactly was I was looking for. However, the guitar did not disappoint. Ibanez guitars are my favorites.
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
On Time Delivery: 10
Customer Support: 10
Full ratings for this review »
N/A
Site Experience Feedback
Jul 4, 2025
Very good. Easy to understand and fill out
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Jtalleyrand
Site Experience Feedback
Jul 4, 2025
Hello guys I’m here to tell you how good American musical is. One of the best websites of all time, you can buy anything you want with low payment, and no credit required. Go check it out
Overall Rating: 10
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »
Mdog
Site Experience Feedback
Jul 4, 2025
To check out experience was fast and seamless
Overall Rating: 9
Would Shop Here Again: 10
Likelihood To Recommend: 10
Full ratings for this review »