American Musical Supply Reviews - 14,013 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 1421 - 1440 of 14,013
DJ Florida
Site Experience Feedback
Aug 28, 2024
It is always great to purchase equipment in this website. Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sbearable13
Site Experience Feedback
Aug 28, 2024
Always easy to find what I'm looking for and I love that related items are recommended for the current product I'm looking at!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ ONE SHOT DEAL
Post-Delivery Feedback
Aug 28, 2024
Everything have been excellent with you guys I love my pioneer DJM-S11 mixer my Shure wireless mic system are perfect & both my Odyssey cases I have no complaints & I tell all my friends about your service & your payment plains.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Krox775
Site Experience Feedback
Aug 28, 2024
I found ordering relatively easy even though I had changed my mind several times
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 28, 2024
American musical supply are great and awesome company to purchase from.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AJ
Site Experience Feedback
Aug 28, 2024
My amp just broke and I’m was desperate to get a new amp fast,so I came there and I got on a payment plan super fast and the amp will be here in a few days
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LoudLoner
Site Experience Feedback
Aug 28, 2024
At first i had a problem with my order. i forgot i had to change one number in the address. thanks to customer service they got me settled and i reordered my equipment and picked up an extra item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hELL hOUND
Post-Delivery Feedback
Aug 28, 2024
IT WAS A BIG SALE WEEKEND AND I ALWAYS FIND A DEAL ON SOMETHING I NEED. THE PRICE & PRODUCT ARE GREAT
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 28, 2024
Really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Da_presidente
Site Experience Feedback
Aug 28, 2024
Always seem to have a problem with checkout- continues to say missing info but it’s complete. I have to refresh about 20 times before it goes through
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray
Site Experience Feedback
Aug 28, 2024
Awesome!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Awesome 😎
Site Experience Feedback
Aug 28, 2024
Straight forward, easy to access, never had any problem.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bdub
Post-Delivery Feedback
Aug 28, 2024
My experience was great. Would highly recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Iceybeats
Site Experience Feedback
Aug 21, 2024
Still Love yll even though yall keep canceling my orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Iceybeats
Post-Delivery Feedback
Aug 28, 2024
AMS jas been very helpful from start to finish. order them with them was a snapproduct.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rob
Site Experience Feedback
Aug 28, 2024
I had a very pleasant experience shopping today just like I always do. I have rock and roll status. I've been a loyal customer for over ten years now. It's always great to call and talk to a real person who is always ready to help!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ
Site Experience Feedback
Aug 28, 2024
Great site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Worm
Site Experience Feedback
Aug 28, 2024
Website was great
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Cartman
Site Experience Feedback
Aug 28, 2024
More clarity on payment amounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Makayla
Site Experience Feedback
Aug 28, 2024
Great interaction, very easy to find what I needed .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 17, 2024
Love AMS!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »