American Musical Supply Reviews - 14,013 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 1341 - 1360 of 14,013
Hum-v
Site Experience Feedback
Aug 19, 2024
I purchased a tuner today it was easy fast and convenient. No hassle just selected the one I wanted added to my cart. Went to checkout page and purchased the pedal. Best online music store you can shop highly recommend.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Hum-v
Post-Delivery Feedback
Aug 30, 2024
Great online experience and selection for electric guitar pedal tuners. The one I want was available and shipped fast. Was on my board within two days works great love the pedal. Highly recommend AMS for and musical instruments or gear purchases you do in the future.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Dom Bodo
Site Experience Feedback
Aug 29, 2024
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big Steve
Site Experience Feedback
Aug 29, 2024
Easy to use and abuse with 12 months no interest!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 29, 2024
Awesome Experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Aug 29, 2024
Order process is very easy. I just dont know where to get promo codes. I could have saved some money.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Aug 29, 2024
The website was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crystal Beth
Site Experience Feedback
Aug 29, 2024
Had an awesome time selecting the product
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- Full ratings for this review »
Indiana Bob
Post-Delivery Feedback
Aug 29, 2024
Very good service, as usual from beginning to end of order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Djhardrock
Site Experience Feedback
Aug 29, 2024
Great service blessings
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tingle
Site Experience Feedback
Aug 29, 2024
Ams has a great selection as well as great prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ams
Site Experience Feedback
Aug 29, 2024
Love it I will keep coming back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ Aleso
Site Experience Feedback
Aug 29, 2024
I bought DJ equipment in the past from ams and I’m always very happy . They have a great payment plan
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
L. Love
Site Experience Feedback
Aug 29, 2024
This was an easy process because I had bought these items before in the past and knew what I wanted. So it was easy to find and quickly checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 29, 2024
I love it because it gives me credit and I can pay monthly, I like that a lot, and another thing is that I would like it to send me notifications informing me of my payment because I am confused about that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
K
Site Experience Feedback
Aug 29, 2024
Made my dreams come true.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tex
Site Experience Feedback
Aug 29, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
August NC
Site Experience Feedback
Aug 29, 2024
I love AMS. I have been using your company to order for a very long time. It's easy and the prices are fair.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 29, 2024
Everything was great as always. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DJ EL
Post-Delivery Feedback
Aug 29, 2024
Great selection, great sounding speakers. They came with some wireless receivers and I was so happy to get those because I was in the market for some. They didn’t come with my speakers but I called customer service and they got them to me asap. I have been a customer for some years now. I love AMS and all they do…..
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
El cantante
Site Experience Feedback
Aug 29, 2024
The website is very user friendly. Never had a problem . Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »