American Musical Supply Reviews - 14,013 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 1281 - 1300 of 14,013
bUNNYsNOWsHOEs
Site Experience Feedback
Aug 30, 2024
the checking out process can get tricky at times and confusing but over all i love the american musical supply
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
LarryH
Post-Delivery Feedback
Aug 30, 2024
I would definitely purchase all my music equipment from American music supply. They have great prices and have anything you want. They also have a no credit check deals on most instruments.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Richy
Site Experience Feedback
Aug 30, 2024
Always good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LYLY
Site Experience Feedback
Aug 30, 2024
American Supply is totally recommended to you Musician.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Trip-bUNNYsNOWsHOEs
Site Experience Feedback
Aug 30, 2024
had a hard time removing items from cart. but fell upon a guitar i didn't know y'all sell. so it ended great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Livebass
Site Experience Feedback
Aug 30, 2024
Easy pay makes it easy to get gear and pay it off with gig money.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Best deals
Site Experience Feedback
Aug 30, 2024
I love ams and there option to pay as you go would definitely recommend to a freind 10 out 10
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mary D
Post-Delivery Feedback
Aug 30, 2024
Great experience...extremely happy with the service and product! Will surely shop with them again!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jay
Site Experience Feedback
Aug 30, 2024
It’s been a great and smooth process! So far all is well.hopefully the product is restocked soon so I can receive it asap!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 30, 2024
It was cool
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 30, 2024
Good, God bless!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 30, 2024
Love it brought my cymbals off of here
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jamal
Site Experience Feedback
Aug 30, 2024
Good selection with great payment options! It AMS makes it easy to get great gear and to stay engaged with playing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elite sound entertainment
Site Experience Feedback
Aug 30, 2024
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
James
Site Experience Feedback
Aug 30, 2024
I’m familiar with website and can use it effectively. However I would appreciate more newly released products selection.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Sir
Site Experience Feedback
Aug 30, 2024
No particular thoughts to share.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shoe_Mender
Site Experience Feedback
Aug 30, 2024
I was very surprised during checkout to find that I will get a free 1 day shipping. This is incredible. I'm very excited now for my purchthe bad though I would have to say is they guitar that I bought didn't show the specs. On the mobile version of your website, so maybe you could change that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leeangelie
Site Experience Feedback
Aug 30, 2024
Very easy and comparable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Me
Site Experience Feedback
Aug 30, 2024
Always a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kai
Site Experience Feedback
Aug 30, 2024
Browsing and finding the products you want is very easy and has great recommendations for other products. When I finally went to purchase, it was quick and easy. great experience will be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »