American Musical Supply Reviews - 14,013 Review - 9.6/10
2023
Platinum
Circle of
Excellence
20 years
American Musical Supply Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.5 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 92% | 60% |
Neutral | 6% | 40% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
9.1 out of 10
Recent Reviews for American Musical Supply
Showing 1181 - 1200 of 14,013
Gtrplayr421
Site Experience Feedback
Sep 02, 2024
As always, a great purchasing experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Reggaemuffin
Site Experience Feedback
Sep 02, 2024
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roe
Site Experience Feedback
Sep 02, 2024
Love the offer of interest free payment plans
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yeah
Site Experience Feedback
Sep 02, 2024
I think the overall color of the site needs refreshing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boogie
Site Experience Feedback
Sep 02, 2024
Everything was A ok! I have nothing good or bad to say. Just wish they had more coupons/discounts/special offers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
G.
Site Experience Feedback
Sep 02, 2024
Would like to see more promo availability
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Apostle D
Site Experience Feedback
Sep 02, 2024
Always find what I need in a great product at a good price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Sudds
Site Experience Feedback
Sep 02, 2024
The website still look a bit ghetto but overall love how i can start my DJ business with credit checks. I wish there was a way to report to credit bureau when debt is paid off to increase credit score
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yas
Site Experience Feedback
Sep 02, 2024
Happy with the payment options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D. Allen
Site Experience Feedback
Sep 01, 2024
Simple smooth checkout process, all in the average AMS experience. Woooooo guitar month!! Thanks AMS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GAK
Site Experience Feedback
Sep 01, 2024
I purchased a Yamaha p525 back in March of this year. I used your monthly payment program and had no issues with that part of your services but I would note that I didn't receive or maybe I didn't see it, a email knowledgeing that all payments had been submitted or just a "Thank You" for successfuly useing the monthly payment system. Our POS system was helpful, it know that I all paid up. I almost made a extra payment. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TFB
Site Experience Feedback
Aug 27, 2024
All is well
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
TFB
Post-Delivery Feedback
Sep 01, 2024
The Ludwig Pocket kit I wanted was in stock with multiple color options available and it showed up 2 days later as promised
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bodine
Site Experience Feedback
Sep 01, 2024
I have always had a good experience but if I get a guitar from here it always needs a set up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gianna
Site Experience Feedback
Sep 01, 2024
It was the only website in the US I found what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hvacdad
Site Experience Feedback
Sep 01, 2024
Good interaction, found exactly what I wanted and was even able to do payments over a year Wich really helps me out. Have a large family and money isn’t very available all the time
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Zach
Site Experience Feedback
Sep 01, 2024
All good. Found exactly what I was looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KingFelix
Site Experience Feedback
Sep 01, 2024
It was quick easy no hassle.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Robert
Site Experience Feedback
Sep 01, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
XchimiX
Site Experience Feedback
Sep 01, 2024
I’ve only looked but was to afraid to chase my goals and I decided to jump on it now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stumpy
Site Experience Feedback
Sep 01, 2024
Very good, I buy a lot of dj equipment and I am always satisfied items were always delivered within or before timeframe
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »