Rad student
Post-Delivery FeedbackSep 26, 2026
I like that the website has all of the brands organized and easy to find. I had to get NAVY scrubs, so being able to just select the color and have everything there rather than having to swipe through every item until I find what I needed was very helpful. I was disappointed that the AllHeart brand unisex scrub set was only offering a small and medium for several weeks, there were no other size options available, which lead me to the other brands on the site. It was very easy and self explanatory how to embroider, and I love that they offer the actual font style example in the drop down menu. It was also helpful having the note that the order will be delayed ~21 days for the embroidered items. However, the tracking updates were not very helpful. I recieved emails that the order had shipped but nothing beyond that. The package came and I was impressed with the packaging itself, very sturdy box and neatly stacked items, individually wrapped.
All but 1 of the items I purchased fit great, I will be returning one of the pants due to sizing issue. It's always tricky buying clothes online so I make sure to get my regular size as well as size up, just to be sure, especially with having such a long waiting period before delivery. When i tried to begin the return online, it said none of my items were eligible for return. Obviously I dont think the embroidered items would be eligible, but I was trying to return pants. So I called customer service. The woman I spoke with was very helpful. I do have to call back with the actual item number, as I didnt have it that moment. It would have been much easier to be able to just begin my return online with the click of a button, but i had a very nice and easy experience calling customer service.
Overall, the AllHeart website, products offered and service was great. Again, having everything in the same spot is very convenient. Ive been to many scrub stores and they are limited. AllHeart has it all (except for certain sizes). As for the AllHeart brand itself, I purchased the scrub set and a scrub top and separate scrub pants. The products are good, very stiff, but i am hoping they loosen up after a couple washes. I also got a lab coat, which seems like it will definitely repel body fluids.
The other brands I purchased were Cherokee and Dickies. Both are great, I really like the variety of pant styles from both. I am an XL but have short legs, so its hard to find things that fit properly. I will be getting most, if not all, of the pants hemmed.