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Home > Sporting Goods > Airsoft GI

Airsoft GI Reviews - 992 Reviews - 9.1/10

VISIT WEBSITE
Mar 16, 2025
Since 2003, Airsoft GI prides itself on serving customers and delivering reputable products. They have set the standard in quality, speed, and customer service. They have been recognized by several business agencies as well as featured in newspapers as a reputable, growing business with an exciting product. All their guns are tested before being shipped, ensuring that their customers receive only the best products.

Airsoft GI Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.2 /10
Product Selection8.9 /10
Ease of Finding8.3 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.2 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating		Past 3
Months		Past
Month

Positive

76%76%

Neutral

19%18%

Negative

5%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.3 out of 10

Design of Site

Satisfaction with the look and design of the site

8.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Airsoft GI

Showing 1 - 20 of 992

MGR

Site Experience Feedback

Mar 15, 2025

I have been wanting this gun for awhile now I'm getting it and can't wait

Colton

Site Experience Feedback

Mar 14, 2025

It's a great place for all people who play airsoft

Airsoft SiFu

Site Experience Feedback

Feb 12, 2025

Very informative ez to find what I need .Very clear and nice illustration of product.

Post-Delivery Feedback

Mar 14, 2025

I have no bad experience with airsoft gi.in fact I plan buying the changler pistol soon .and my good friend know airsoft gi . that's hour shop for as long as they will have us . Good job guy .

Lt. Col M West

Site Experience Feedback

Mar 13, 2025

Good

Alex

Site Experience Feedback

Mar 13, 2025

Great prices, hoping for a good product.

Online Shopper

Site Experience Feedback

Mar 13, 2025

I think your website needs a refresh

LegendaryLarry13

Site Experience Feedback

Mar 13, 2025

Great selection. Love the YouTube videos keep up the hard work.

Gibby

Site Experience Feedback

Feb 27, 2025

It was ok it's very annoying that it logs me out every time I leave website but it's a overall pleasant experience

Post-Delivery Feedback

Mar 13, 2025

Gun works flawlessly and might be better than any m4 I have ever used. Airsoft Gi does a amazing job with their YouTube and is enjoying to watch

YetiSlayer

Site Experience Feedback

Mar 13, 2025

It was good

Nyko

Site Experience Feedback

Mar 12, 2025

I really liked how easy it was to purchase and the wide variety of options is great

GG LOL

Site Experience Feedback

Mar 12, 2025

Easy to find what I need, especially with the high to low price filter when I'm looking for a specific price for an item, the only thing I want is there to be an option to only view the available products for sale sorted out from the "sold out" products. Other than that, everything was fast and easy to interact with and overall I enjoy shopping here.

bri

Site Experience Feedback

Mar 11, 2025

was smooth and straight forward only thing now is to get the products and pray they work but besides that it was a good experience.

Chefcooker

Site Experience Feedback

Mar 11, 2025

Overall, I feel like the site look great, it just finding things I wanted was a challenge. It would be helpful to have tags, products that only go with each type of platform.

NT

Site Experience Feedback

Mar 10, 2025

Good shopping experience though getting to my cart was buggy and slow

Online Shopper

Site Experience Feedback

Mar 10, 2025

Was a little difficult to find ammo for the gun I purchased - as I do not know a lot about guns

Online Shopper

Site Experience Feedback

Feb 27, 2025

could not checkout with paypal

The Scottie

Site Experience Feedback

Mar 10, 2025

One of the best airsoft stores that carry items sold out elsewhere. Plus really like their YouTube channel

Da newb

Site Experience Feedback

Feb 03, 2025

Good

JJ

Site Experience Feedback

Mar 09, 2025

You guys are studs!

Pixelninja

Site Experience Feedback

Mar 08, 2025

I think the overall layout of the website is good. Pricing is and variety of products is good. The only gripe I have is that when you click on an image of an item, it doesn't zoom that image. It only opens it at the same size. I'd like to be able to zoom in to the photo to see details of the products. And more photos of the products would be good. Some items only have one image.