American Home Shield | Home Warranty Company Reviews - 11,288 Review - 8.8/10
American Home Shield | Home Warranty Company Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 8.6 /10 |
Satisfaction with Customer Support | 8.6 /10 |
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 80% |
Neutral | 15% | 15% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Recent Reviews for American Home Shield | Home Warranty Company
Showing 1 - 20 of 11,288
Greatness
Site Experience Feedback
Dec 03, 2024
Easy and to the point
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam king
Site Experience Feedback
Dec 03, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
central
Site Experience Feedback
Dec 03, 2024
it was okay, some problem with entering information. The coverage AHS provides is not very sufficient for an HVAC system as these units cost a lot more these days.
- Overall Rating: 2
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Durga
Site Experience Feedback
Dec 03, 2024
Website is clear and intuitive. What is covered vs not covered is clearly stated. But I am going to spend $600 a year for this protection plan, but not sure if I will ever need repairs that cost more than this amount in an year. I would have loved if the prices are ~$400/year. Or if I had an option with lower monthly payment and higher one time deductible.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 9
- Full ratings for this review »
Tina Lewis
Site Experience Feedback
Dec 03, 2024
The website was clear and easy to understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 03, 2024
Easy enough to sign up.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
OHSY
Site Experience Feedback
Dec 03, 2024
I WOULD LIKE TO PAY ANNUALLY????
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JW
Site Experience Feedback
Dec 03, 2024
N
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Trudy
Site Experience Feedback
Dec 03, 2024
Satisfied with online info and discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SLopez
Site Experience Feedback
Dec 03, 2024
It was so easy I was a bit sceptical. A friend referred me. Nothing bad at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Harkaway
Site Experience Feedback
Dec 03, 2024
All good. I was with AHS before and left but came back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LMT
Post-Delivery Feedback
Dec 03, 2024
Easy subscription process; resonable premiums.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
YT
Site Experience Feedback
Dec 03, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sancho
Site Experience Feedback
Dec 03, 2024
american home shield is the best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RichieB
Site Experience Feedback
Dec 03, 2024
All went well with rep
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 03, 2024
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GH
Site Experience Feedback
Dec 03, 2024
So far, so good....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 03, 2024
It was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Julia P
Site Experience Feedback
Dec 03, 2024
I am a local realtor and homeowner, and I recommend this home warranty constantly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 03, 2024
It was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »