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Mason Easy-Pay Reviews - 11,139 Review - 9.4/10

Jan 8, 2025
At Mason Easy-Pay, they believe you should be able to get the things you need and want with convenient low monthly payments. You deserve the best value on quality shoes, clothing and accessories that look good and meet your needs. They're all about making your life a little easier and more comfortable. That's why they stock a wide selection of brand names and hard-to-find sizes for the whole family.
Circle of Excellence - Mason Easy-Pay

2023
Winner

Circle of
Excellence

5 years

Mason Easy-Pay Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.4 /10
Checkout Satisfaction9.6 /10
Product Met Expectations9.4 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%88%

Neutral

9%9%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for Mason Easy-Pay

Showing 1 - 20 of 11,139

MaDukes57

Post-Delivery Feedback

Jan 07, 2025

It was okay

DLOVE

Site Experience Feedback

Dec 24, 2024

I BELIEVE THAT ANYONE OVER 60 SHOULD GET A DISCOUNT!!!


Post-Delivery Feedback

Jan 07, 2025

I LOVE SHOPPING WITH MASON EASY PAY I ALWAYS GET WHAT I WANT THEY ALWAYS HAVE MY SIZES AND THE PRICES ARE AMAZINGLY LOW

Griffith

Site Experience Feedback

Dec 21, 2024

Wonderful service

lighting

Site Experience Feedback

Dec 30, 2024

easy to shop


Post-Delivery Feedback

Jan 07, 2025

Great

Emily

Post-Delivery Feedback

Jan 06, 2025

Will Friend to your products easy to place order and delivery is fast

Maggie

Site Experience Feedback

Dec 02, 2024

Ordering on this web site is easy and simple


Post-Delivery Feedback

Jan 06, 2025

Is a good online store to shop because their quality of merchandise is excellent also name brand. Their easy pay plan good for monthly payments. And delivery is always on time

luvtheshoes

Site Experience Feedback

Dec 26, 2024

It has been a while-happy to be back-great selection-good prices-won' stay away so long-see ya soon


Post-Delivery Feedback

Jan 06, 2025

My fault for ordering a size 11 shoe-way too big-

KK

Site Experience Feedback

Dec 11, 2024

I just happened to see the shoes advertised and wanted them.


Post-Delivery Feedback

Jan 06, 2025

I love the quality of shoes you carry and the ease to order them.

Online Shopper

Post-Delivery Feedback

Jan 06, 2025

Happy with my order and had a discount at xhexkout

Gmalove

Site Experience Feedback

Jan 05, 2025

Good to have lot of different sizes.

NA

Site Experience Feedback

Jan 05, 2025

Good quality in shoes. Price is some what high. But satisfied.

Kitty

Site Experience Feedback

Jan 05, 2025

Would like to speak to English speaking customer service workers

Ralphey

Site Experience Feedback

Oct 03, 2024

Satisfactory


Post-Delivery Feedback

Jan 05, 2025

Items were delivered on time

Cookie

Site Experience Feedback

Jan 05, 2025

Ok

MOON

Site Experience Feedback

Jan 05, 2025

ITS BEEN GREAT

Bruh -man

Site Experience Feedback

Jan 05, 2025

I enjoy getting suff from mason-pay I have no problem with the price and mercendice that I received..

Kris10

Site Experience Feedback

Jan 05, 2025

Everything was very easy and self explanatory as well as the selection of items was very surprising.

Becky

Site Experience Feedback

Dec 13, 2024

It is a good web site good picture.


Post-Delivery Feedback

Jan 05, 2025

Custermer service was great

killer

Site Experience Feedback

Jan 05, 2025

na

Online Shopper

Site Experience Feedback

Jan 05, 2025

can i have a $200 credit line