Mason Easy-Pay Reviews - 11,139 Review - 9.4/10
2023
Winner
Circle of
Excellence
5 years
Mason Easy-Pay Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 88% |
Neutral | 9% | 9% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for Mason Easy-Pay
Showing 1 - 20 of 11,139
MaDukes57
Post-Delivery Feedback
Jan 07, 2025
It was okay
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DLOVE
Site Experience Feedback
Dec 24, 2024
I BELIEVE THAT ANYONE OVER 60 SHOULD GET A DISCOUNT!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DLOVE
Post-Delivery Feedback
Jan 07, 2025
I LOVE SHOPPING WITH MASON EASY PAY I ALWAYS GET WHAT I WANT THEY ALWAYS HAVE MY SIZES AND THE PRICES ARE AMAZINGLY LOW
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Griffith
Site Experience Feedback
Dec 21, 2024
Wonderful service
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
lighting
Site Experience Feedback
Dec 30, 2024
easy to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lighting
Post-Delivery Feedback
Jan 07, 2025
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Emily
Post-Delivery Feedback
Jan 06, 2025
Will Friend to your products easy to place order and delivery is fast
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Maggie
Site Experience Feedback
Dec 02, 2024
Ordering on this web site is easy and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maggie
Post-Delivery Feedback
Jan 06, 2025
Is a good online store to shop because their quality of merchandise is excellent also name brand. Their easy pay plan good for monthly payments. And delivery is always on time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
luvtheshoes
Site Experience Feedback
Dec 26, 2024
It has been a while-happy to be back-great selection-good prices-won' stay away so long-see ya soon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
luvtheshoes
Post-Delivery Feedback
Jan 06, 2025
My fault for ordering a size 11 shoe-way too big-
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KK
Site Experience Feedback
Dec 11, 2024
I just happened to see the shoes advertised and wanted them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KK
Post-Delivery Feedback
Jan 06, 2025
I love the quality of shoes you carry and the ease to order them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 06, 2025
Happy with my order and had a discount at xhexkout
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Gmalove
Site Experience Feedback
Jan 05, 2025
Good to have lot of different sizes.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
NA
Site Experience Feedback
Jan 05, 2025
Good quality in shoes. Price is some what high. But satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kitty
Site Experience Feedback
Jan 05, 2025
Would like to speak to English speaking customer service workers
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Ralphey
Site Experience Feedback
Oct 03, 2024
Satisfactory
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ralphey
Post-Delivery Feedback
Jan 05, 2025
Items were delivered on time
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Cookie
Site Experience Feedback
Jan 05, 2025
Ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MOON
Site Experience Feedback
Jan 05, 2025
ITS BEEN GREAT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bruh -man
Site Experience Feedback
Jan 05, 2025
I enjoy getting suff from mason-pay I have no problem with the price and mercendice that I received..
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Kris10
Site Experience Feedback
Jan 05, 2025
Everything was very easy and self explanatory as well as the selection of items was very surprising.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Becky
Site Experience Feedback
Dec 13, 2024
It is a good web site good picture.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Becky
Post-Delivery Feedback
Jan 05, 2025
Custermer service was great
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
killer
Site Experience Feedback
Jan 05, 2025
na
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 05, 2025
can i have a $200 credit line
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »