LovelySkin Reviews - 19,900 Review - 9.7/10
2023
Platinum
Circle of
Excellence
13 years
LovelySkin Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.7 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.6 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 91% | 92% |
Neutral | 7% | 7% |
Negative | 2% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.5 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9.5 out of 10
Recent Reviews for LovelySkin
Showing 1 - 20 of 19,900
I HAVE NO NICKNAME
Site Experience Feedback
Nov 30, 2024
Good interactions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Packy
Site Experience Feedback
Nov 30, 2024
It was easier than most sites, and has good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Hope to see a replacement for the men's post shave cream soon.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
I have been ordering from LovelySkin for many years and have always had a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Panda-boy
Site Experience Feedback
Nov 30, 2024
I love the products on this site. I come back often and love the samples, updates, and savings codes I receive often!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pat
Site Experience Feedback
Nov 30, 2024
Good selection. Ease of ordering.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Caitlin
Site Experience Feedback
Nov 30, 2024
Great website, loved that my store credit was automatically applied at checkout. Amazing sample selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Everything was easy to find and had very good deals .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KDS
Site Experience Feedback
Nov 30, 2024
Easy to find what i was looking for. Had a great variety of products to choose from. Love getting some samples too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jayz
Site Experience Feedback
Nov 30, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maggie
Site Experience Feedback
Nov 18, 2024
Easy to use website, free shipping & auto renewal of product
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Maggie
Post-Delivery Feedback
Nov 30, 2024
The only problem is that the Ella MD tinted sun screen changes texture when I put makeup on over the sunscreen. The makeup combined with sunscreen forms small lumps about 1/4th an inch long.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
GMJ
Site Experience Feedback
Nov 30, 2024
Love the value of the great products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cuchi
Site Experience Feedback
Nov 30, 2024
I was very pleased! I usually read the reviews and I buy the products that have No fragrance!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Miss Kitty
Site Experience Feedback
Nov 30, 2024
I like to take advantage of your sales, the free samples are nice to try a new product and the points toward a future order are good, too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Love Lovelyskin. I’ve been ordering from here for long time now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
Always easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Char
Site Experience Feedback
Nov 30, 2024
Lovely skin provides an easy to navigate web browser where i can read info and reviews on different brands and filter my searches by skin concerns.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vicky
Site Experience Feedback
Nov 30, 2024
I had a great experience repurchasing my eye cream. I love the samples and gifts with purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BHerm
Site Experience Feedback
Nov 30, 2024
Very satisfied- got a great discount on items I use daily. Always arrives quickly and the payment options are convenient. Website is easy to navigate to find what I'm looking for. I am happy with the way products are presented and include directions on how to apply.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dogmom
Site Experience Feedback
Nov 30, 2024
Gret
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »