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DTYStore.com Reviews - 12 Reviews - /10

DTYStore's passion is to create the best products for your home at great prices all delivered with world class service. They provide customers with a premium quality product at a reasonable price and first-class service, all from the comfort of your home so you can focus on what matters most to you. They also strongly believe in creating security and opportunity for their employees and their families. Premium quality product at a competitive price.

DTYStore.com Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Recent Reviews for DTYStore.com

Showing 1 - 12 of 12

Euby

Site Experience Feedback

Sep 18, 2024

have the bar stool that I first found no where else has so I keep coming back to buy it 2 more times however the first one broke after 3 year

Mert

Site Experience Feedback

Aug 11, 2024

First time ordering from the store, can't say anything yet until I get it.

drljperry

Post-Delivery Feedback

Jul 21, 2024

This outdoor dining set was very close to what I had ideal wanted and was priced competitively--and shipping was free and timely!! The listing of components was a little confusing (description like "2 pc set") not indicating what the pieces were, but the very polite customer service agent was able to help me and agreed it was unclear. (I actually can't recall whether the website I had the confusion with was DTY or another vendor but it was for this DTY set and I decided to order directly from you rather thanthrough either Amazon or BB and B.) Set arrived in perfect condition, on time and is of good sturdy quality--and easy to assemble (good quality hardware was enclosed). Stain job was little suboptimal but just in terms of esthetics, not function/durability Would have been good if there were one or two extra screws (not that I needed them, but just if if you lost or stripped one)

rock

Site Experience Feedback

Jul 21, 2024

I liked the site and easy to navigate

Drljperry

Site Experience Feedback

Jul 20, 2024

The outdoor dining set I ordered was almost exactly what I had been imagining for myself and didn't fid anywhere else! . I was glad to find it on your site. What was unclear was whether or not it came with cushions and what color they were (images looked black and white but hard to say because the item is gray stained) and also the choices of table and chair combinations were a little unclear (site said something like "two piece set" but not indicating what the pieces were --but the telephone representative was very helpful with clarifying this before I ordered. Price was BETTER than I expected

PK

Site Experience Feedback

Jun 25, 2024

I attempted to call but no one answered the phone to answer questions about items

Tim

Site Experience Feedback

Jun 06, 2024

Called number listed on line to ask about a sold out item. Letta asked if i would be interested in items that had been returned. After saying yes she had the warehouse check for returned items meeting my requirement and found what I needed. Items were purchased. Thank you

Robdez

Site Experience Feedback

May 13, 2024

Good

Nuclear Girl

Site Experience Feedback

Apr 29, 2024

Easy to use. Better pricing than other sites.

Iloveny

Site Experience Feedback

Mar 14, 2024

Great

Online Shopper

Site Experience Feedback

Feb 24, 2024

Bullshit sign up and get 10% off first order, signed up and never got 10% code for first order. Will also be last order, deceptive advertising, going back to Amazon for next order

Luxebedding

Site Experience Feedback

Jan 28, 2024

I've ordered from DTY Store.com before. I love the bamboo sheet sets.