Sarraf Jewelry Reviews - 1,501 Review - 9.3/10
2022
Winner
Circle of
Excellence
1 years
Sarraf Jewelry Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 87% |
Neutral | 11% | 9% |
Negative | 4% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
7.6 out of 10
Recent Reviews for Sarraf Jewelry
Showing 1 - 20 of 1,501
Natalie
Post-Delivery Feedback
Nov 21, 2024
My fiancé loves his 18K gold chain!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 21, 2024
Delivery issues caused concerns
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
RaleighNC
Post-Delivery Feedback
Nov 21, 2024
Solid selection of quality gold jewelry. They post the gram weight of pieces which is rare. This helps you understand what you’re getting and helps with comparison shopping. My new necklace is beautiful and far exceeded my expectations in terms of quality and price. Will shop here again for sure.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
B
Site Experience Feedback
Nov 20, 2024
Very easy to move around on site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kevin
Post-Delivery Feedback
Nov 20, 2024
I love the Cuban chain necklace purchased. It looks amazing, good quality, a nice weight to it.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Erica
Site Experience Feedback
Nov 20, 2024
Easy to manoeuvre
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Goomba61
Site Experience Feedback
Nov 20, 2024
As usual, great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shelley B
Site Experience Feedback
Nov 15, 2024
Great selection at the best price. Just placed the order so I can't comment on the product in hand. But am willing after delivery with photos.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Shelley B
Post-Delivery Feedback
Nov 20, 2024
Bought a gorgeous 14k White Gold Omega necklace. Best value. The packaging was top notch. Love my purchase. Sarraf Jewelry has an extensive inventory and the site is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
C.D.
Site Experience Feedback
Nov 19, 2024
Able to find item quickly.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 19, 2024
Sarraf. Good people - high quality items. The staff listens. Thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jbrickley
Site Experience Feedback
Nov 19, 2024
Great company to order from! Ordered multiple pieces of jewelry and all have exceeded expectations!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Appreciate the good business look forward to more purchases in the future
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Patrick
Site Experience Feedback
Nov 15, 2024
ordered anniversary necklace for wife
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
rii
Site Experience Feedback
Nov 18, 2024
grh
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Sarah C
Post-Delivery Feedback
Nov 17, 2024
I was skeptical originally after seeing the website. It wasn’t as straight forward with all of the flashy marketing as other jewelry sites but that had no impact on the amazing service. I will be coming back here for all my jewelry needs in the future. The quality, ease of ordering, quickness of arrival was outstanding. Can’t say enough good things. Will definitely be back.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Law55
Site Experience Feedback
Nov 17, 2024
I'm very pleased with my shopping experience at Sharraf today. The price I paid is reasonable, I'm happy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Excited4NewChain
Site Experience Feedback
Nov 17, 2024
my only concern was that some jewelry had in the specifications "Solid/Hollow" and others did not specify. i am hoping that my purchase was not hollow or semi-hollow. it would be great if all jewelry had that in the specifications.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Josh
Post-Delivery Feedback
Nov 16, 2024
Amazing quality of the jewelry and pendant I got. My son loved it. Amazing merchant and true too there word!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Brenda
Site Experience Feedback
Nov 16, 2024
Love this site so much to look at!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
peridotjeep
Site Experience Feedback
Nov 16, 2024
Have purchases from Sarraf Jewelry for over 10 years - always a good experience. Quality gold jewelry.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »