BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2018

The Bizrate Insights Circle of Excellence Award is a distinction earned by retailers who go above and beyond to provide exceptional online services and experiences.
This award is uniquely based on customer feedback from only verified online buyers. All winners received top satisfaction scores across key metrics* throughout the calendar year. The award period for the 2018 Circle of Excellence was January 1, 2018 through December 31, 2018. Please join us in congratulating the 2018 Bizrate Insights Circle of Excellence Award recipients; we invite you to visit their websites!

PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are not only significantly higher than the Network average, but also among the highest scores across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

RETAILERYEARS WONCOMPANY DESCRIPTION
19
Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in...Read More
18
In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributo...Read More
17
The Perfume Spot
16
B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra...Read More
15
American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of...Read More
13
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well ...Read More
12
4Inkjets.com offer computer printers and accessories at low prices.Read More
12
We create the scents that make you smile! Treat yourself (or someone else) to our fragrant Body Care, 3-Wick Candles, Ha...Read More
12
Since 1996, zZounds has been making it easy for musicians to get the audio equipment and musical instruments they need -...Read More
11
Battery Mart is one of the largest online resellers of batteries, chargers, and related accessories.Read More
11
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,...Read More
10
Uncommon Goods offers a broad selection of interesting and unique products for the home, as well as an assortment of dis...Read More
9
Bodybuilding.com is an American online retailer that provides dietary supplements, sports supplements, bodybuilding supp...Read More
8
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well ...Read More
8
SmartPak Equine is an online store for horse riders that offers customized supplement programs, as well as rider and hor...Read More
7
A Cherry On Top
7
Do It Yourself Pest ControlRead More
7
Drs. Foster & Smith
7
Dungaree's mission is to offer the best selection, fairest prices, and timely delivery on only the highest-quality goods...Read More
7
Find the exact inkjet, laser, direct thermal or thermal transfer labels you need at OnlineLabels.com. They offer standar...Read More
7
Scuba.com is proud to be known as one of the world's leading suppliers of all brand-name scuba dive and snorkel gear at ...Read More
7
Shop Tirebuyer.com for top tire and wheel brands, super-fast delivery, and easy local installation at a tire shop you kn...Read More
6
Brighton.com
6
Carousel Designs
6
CyberweldRead More
6
Ink Technologies is internet retailer of genuine and compatible toner cartridges, ink cartridges, and solid ink, has bee...Read More
6
At Marine Depot, we love the challenge of caring for marine life and know first-hand the importance of quality aquarium ...
6
Replacements, Ltd.
6
San Francisco Salt Company
5
Beauty Care Choices is an online retailer of beauty products, providing a diverse selection of hair, skin and nail care ...Read More
5
OrnamentShop
5
Perfect Memorials
5
Running Warehouse is a US-based online running specialty store that offers a wide selection of running shoes, clothing, ...Read More
5
Sweetwater
5
TruckSpring.com specializes in truck parts and trailer parts from light-duty pickup trucks and SUVs, to heavy-duty semi-...Read More
4
At Brahmin, they are all about the details. Since 1982, they have been creating handbags and accessories that combine fu...Read More
4
Competitive Cyclist
4
Revival Animal Health
4
Tactics is your online boardshop - snow, skate, surf, gear and style. Authorized online dealer, all the best brands, sat...Read More
4
US Cargo Control
3
BTO Sports
3
Fairhaven Health offers comprehensive support for the fertility and reproductive health needs. With science-based formul...
3
Life is good
2
Chemical Guys
2
Derby Warehouse
2
E-Z Ink
2
FilterOutlet
2
LoveBook
2
Rabbit Air is a premium air purifier company that offer effective, innovative, and stylish products to improve air quali...Read More
2
Spangler Candy
2
Tools 4 Flooring
2
Universal Life Church Monastery
2
VIC Pharmacy
1
Flag Store USA

CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

RETAILERYEARS WON
16
QVC16
13
12
11
10
8
7
7
5
4
4
4
4
4
3
3
3
RETAILERYEARS WON
3
2
2
2
2
2
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1

*ABOUT BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2018

Since 2000, Bizrate Insights has been awarding the Bizrate Insights Circle of Excellence Award to those retailers who continuously gather verified customer feedback (via our free, independent ratings & reviews surveys) and earn scores that are statistically significantly higher the Bizrate Insights North American Retail Network for the award period. Out of the more than 3,500 retailers in our Network, our 2018 Bizrate Insights Circle of Excellence Winners represent the top tier in customer satisfaction. Platinum level winners, not only met this criteria, but also received among the highest scores across all eight key satisfaction indicators.

*The award period for the 2018 Award was January 1, 2018 through December 31, 2018. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, Ease of Finding, and Checkout Satisfaction; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support. Bizrate Insights is a division of Meredith Corporation. For more information about our program, or to learn more about Bizrate Insights surveys, please contact us at BizrateInsights@bizrate.com.